Trust Center
Business Continuity & Deadline Assurance
Statutory deadlines do not move because a person is unwell, a laptop fails or the power goes out. This page explains how we keep your work and your deadlines safe.
1. People resilience
- Every engagement has a named preparer, reviewer and engagement manager, so at least two people understand each client's work.
- Procedures and client specifics are documented in engagement files and checklists, not held in one person's head.
- Leave is planned around client deadlines, and cover is arranged in advance.
2. Systems resilience
- Client work is held in business cloud platforms or client systems, not on individual devices, so it remains available if a device fails.
- Cloud platforms provide redundancy and backup; work can resume from another approved device within hours.
- Critical accounts are protected by multi-factor authentication with secure recovery options.
3. Location resilience
Our team can work securely from approved alternative locations using firm-managed devices if the office is unavailable, following the same access and data-handling rules.
4. Deadline management
- A master compliance calendar tracks every client's statutory and contractual deadlines.
- Work is scheduled to complete ahead of deadlines, with buffer for review and client approval.
- Risks to a deadline are escalated to the client early, with options, never on the due date.
5. Review
Continuity arrangements are reviewed at least annually and before major filing seasons.
Questions about security?
We are happy to complete your vendor-security questionnaire and walk your team through our controls.